Showbiz / Entertainment
Event Design - Connecting with the Client
Preston Bailey discusses the pillars of his business and how to bring an ev...
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Preston Bailey discusses the pillars of his business and how to bring an event to life.
My name is Preston Bailey and one of the most exciting things for me is to be able to connect to a client.
What is the process that a client goes through whenever she comes to my company? How does she walk away feeling loved, taken care of, that she will remember you? That, I think, is a wonderful challenge. When she comes in, the first meeting is the most important meeting of them all, because at that meeting, you need to convey to her that you’re trustworthy, that you’re there to do a great job, that whatever she wants, she’s going to get.
The connection within a client is the most important thing of any single business, the way that you deal with her and the way that she walks away feeling. “Do you like contemporary? Do you like traditional?” That knowledge is the most important knowledge to me as I start designing a job.