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biggest challenge of owning a health spa
again, your employees. A procedure manual is a good recipe that anybody can...
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again, your employees. A procedure manual is a good recipe that anybody can follow.
Whatís the biggest challenge owning a health spa?
Bobi Leonard: Again, always the biggest challenge are employees. I say that you have to have an understanding of what a good employer does and more important that anything, you have to start to create a procedure manual, which is what I do with every one of my clients. From the day that they come into business mentor with me, I start a procedure manual. Why? Because, if you set up what I call a recipe that anybody can fallow from the moment you get youíre business going to the moment you sell it, which I hope you can someday, like I did, youíre in a position where there is a formula to follow.
So, letís just say you want to go on vacation and letís say you have new employees. How wonderful would it be to just open up a procedure manual and say, ďGuess what? Go right ahead and follow this and Iíll call you laterĒ. Thatís what I think would be a very good thing to consider.